My Member ID Card

Please note that Member ID cards may vary based on employer group, benefit plan and product.

Customer Service – The phone number for Care Choices HMO Customer Service.

Member Name – Your first name, middle initial and last name.

Member ID# – Randomly assigned privacy number.

Employer Group – If you are covered through an employer group, this is your employer's group number. If you have individual coverage, Care Choices has assigned a group number for you.

Primary Care Physician (PCP) – The name of the primary care physician you chose or that was assigned by Care Choices for you. Your primary care physician will provide, arrange and/or coordinate all of your care.

Effective Date – The date you became eligible for Care Choices HMO benefits.

Mental Health & Substance Abuse – The phone number to access mental health and substance abuse services.

Pharmacy benefit manager logo & contact information– If your employer offers prescription coverage through Care Choices HMO, this logo identifies the Pharmacy Benefit Manager used by Care Choices HMO to manage your pharmacy benefit.

Also provided is the number to call for answers to questions about your pharmacy benefits.

Network Partners – For out-of-area emergency care.

Copayment – The amount you must pay for covered office visits (OV), urgent care (UC), emergency care (ER), and prescriptions (RX) (if you have prescription coverage).

Coinsurance – Percentage of the Care Choices approved amount that a member is required to pay for a covered service.

Deductible Plan – If your benefit plan includes an annual deductible, the words “Deductible Plan” will appear. An annual deductible is the amount of money that a member must pay for covered services in a benefit year before Care Choices HMO will pay for covered services within that benefit year.