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Last Updated: November 2, 2005

Understanding My Benefits

Reminder: For additional information, please review your Care Choices Member Handbook.

My Member ID Card:
Understand the format and information on your Care Choices Member ID Card.

My Membership Rights and Responsibilities:
Your rights are what you can expect from Care Choices HMO. Your responsibilities are what Care Choices HMO expects from you.

Grievance Process:
In the event that Care Choices HMO denies payment for a service, understand what steps you can take to have the adverse determination reconsidered.

How Care Choices Compensates My Physician:
Understand the variety of methods used to compensate physicians and facilities in an effort to better manage the cost of health care services.

Information on Member Cost Sharing:
Understand your out-of-pocket costs for health care services and how to determine whether your benefit plan has copays or deductibles.

Changes in My Coverage:
Learn what Care Choices HMO needs to know regarding any life changes that may affect your coverage.

Consumer Directed Health Plans:
Information to help you understand our consumer-driven health plans including coverage summary, terms and definitions and more.