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ASI Selected by Top 10 U.S. Health
Plan to Deliver
Integrated Consumer-Directed Healthcare Solution
Care Choices Partners With ASI to Ensure Delivery
of “Ultimate Customer Experience”
ROCKVILLE, Md. (February 1, 2006) –Care Choices,
a health benefits management company and a subsidiary of Trinity
Health that was recently identified as one of the Top 10 commercial
health plans in the United States*, has selected ASI to provide
comprehensive consumer-directed healthcare (CDH) administration
services in support of their new CDH product.
Under the terms of the agreement, ASI will provide Care Choices
with an integrated CDH administration solution that includes provision
of industry-leading software as well as comprehensive business
services:
- HRA Support – including group entry, fund management,
HRA claims processing and reporting for HRA accounts.
- HSA Support – including enrollment services, HSA
claims processing, management of fund withdrawals, distributions
and contributions, and web-based account holder services for
HSA accounts. HSA custodial services and debit card services
are provided through ASI’s strategic partnerships with
Mellon and Evolution Benefits.
- Call Center Services - Care Choices works in tandem
with ASI to deliver comprehensive customer service to support
their CDH clients.
Care Choices currently offers several CDH product offerings and
believes the demand for these products will continue to increase
because they provide individuals with increased levels of control
and an ability to efficiently manage their healthcare costs.
“Care Choices is committed to providing the ultimate customer experience
to our members,” said Laurie Westfall, chief operations officer, Care Choices. “ASI’s
depth and breadth of experience in software and administration services made
it a natural fit for a partnership with us—they meet our standards for
quality.”
Westfall also notes that Care Choices used an integrated approach
to broadening their member self-service capabilities. “Care
Choices leveraged the Subimo decision support tools to complement
our CDH offering with ASI. We strategically did this to make sure
members had the right tools in hand to make better informed decisions
in managing their new CDH benefits. Furthermore, a single sign-on
feature through AboveHealth expands the offerings to our existing
Internet self-service portal and allows members to check their
personal information and the status of their accounts.”
About ASI (Amisys Synertech Inc.)
ASI (www.asihealth.com) advances health plan business through its industry-leading
products and services. The company delivers comprehensive, mission-critical
information management software products and Web capabilities that meet the
needs of nearly every healthcare payer model. ASI also provides leading business
process outsourcing and application hosting for health plans, supporting
a multimillion-member base through its claims processing and consumer-directed
services. ASI has offices in Rockville, Md., Harrisburg, Pa., Dubuque, Iowa
and Hyderabad, India.
About Care Choices
Headquartered in Farmington Hills, Mich., Care Choices is a health benefits
management company and a subsidiary of Trinity Health, one of the nation’s
leading providers of health care services. Since 1986, Care Choices has been
providing quality health care coverage to thousands of members throughout
Michigan. Care Choices HMO maintains the highest rating available of Excellent
by the National Committee for Quality Assurance (NCQA). Care Choices HMO
was rated by “U.S. News & World Report/NCQA America’s Best
Health Plans, 2005” as the seventh best commercial health plan among
257 nationwide. Care Choices was the top-rated plan in Michigan.
*The ranking is based on the US News & World Report/NCQA “America’s
Best Health Plans 2005” list. America’s Best Health
Plans is a trademark of U.S. News and World Report. |
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ASI:
Marketing & Communications
(717) 703-6494
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