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US News/NCQA

Last Updated: August 2, 2007

Claims/Referral Administration

In this section you will find information about submitting referrals and obtaining plan approval and submitting claims by paper and electronically.

Referral Administration

The medical management program is comprehensive and includes:

  • referral management
  • plan approval
  • inpatient admission review for plan approval with length
    of stay assignment
  • concurrent review
  • discharge planning
  • case management
  • specialized clinical programs

PDF DocumentPrior Authorization Requirements

PDF DocumentMichigan HealthCare Referral Form

PDF DocumentProvider Reconsideration Form for Pre-Service and Post-Service Appeals
(including form instructions)

PDF DocumentRequest for Additional Pain Visits

PDF DocumentPrior Plan Approval for Infertility Services Form


Claims Administration

PDF DocumentSubmitting Claims via EDI

PDF DocumentSubmitting Paper Claims

PDF DocumentProvider Claims Review Request Form - Use this form for corrected billing, claims disputes, late file limits appeals and refunds. Utilization of this form will enhance turnaround time and accuracy on your claims and refund requests.

Provider Appeal Process

Mediation of Facilitation of Disputes